Benefits
The unique advantages of RGTS’s Business voice phone systems include the following:
- Turn-key installation with industry leading provisioning times for service
- Comprehensive service including cable installation (voice and data)
- Minimal capital equipment expense for the client
- Quality voice and data services in one affordable solution, with significant cost savings on our bundled voice and Internet access services
- Competitive international rates
- Flexible contract terms
- Routine system-wide upgrades to insure availability to the latest technology, feature enhancements and vendor support
- A high percentage of calls are resolved during the same business day
- 24/7 real-time live monitoring of the telephone system and network connections
- Proactive regularly scheduled after-hours preventive maintenance measures and system backups
- Extensive disaster recovery and contingency planning, including processor redundancy at different buildings providing several options in the event of a crisis
- Fully-stocked warehouse locations capable of providing additional equipment or replacement parts on immediate notice
- A single point of contact for all clients and services to ensure long-term customer satisfaction
- One-stop-shop for all your voice and data communications needs (one vendor/one invoice)
- Periodic updates of new and enhanced features and solutions
