Benefits
The unique advantages of RGTS's Business voice phone systems include the following:
- Turn-key installation and immediate availability of telephone services
- Comprehensive service including cable installation (voice and data)
- No capital equipment expense for the client
- Competitive local and long-distance rates
- Quality voice and data services in one affordable solution, with significant cost savings on our bundled voice and Internet access services
- Clients can commit to terms of 3-5 years as opposed to a 7 year or longer commitment if the equpment is purchased
- Routine system-wide upgrades to insure availability to the latest technology, feature enhancements and vendor support
- A high percentage of calls are resolved during the same business day
- 24/7 real-time live monitoring of the telephone system and network connections
- Proactive regularly scheduled after-hours preventive maintenance measures and system backups
- Extensive disaster recovery and contingency planning, including processor redundancy at different buildings providing several options in the event of a crisis
- Fully-stocked warehouse locations located in Midtown Manhattan capable of providing additional equipment or replacement parts on immediate notice
- A single point of contact for all clients and services to ensure long-term customer satisfaction
- One-stop-shop for all your voice and data communications needs (one vendor/one invoice)
- Periodic updates of new and enhanced features and solutions
