Instant Messaging

Instant Messaging

Instant Messaging solutions from RGTS enable to you exchange text messages instantly with colleagues and, through Presence functionality, see whether a colleague is connected and available. It’s faster and simpler than e-mail, facilitating nimble back-and-forth exchanges.

RGTS’s Instant Messaging solutions for small businesses and enterprises protect against security breaches without sacrificing speed. Integration with Microsoft Outlook® provides real-time Presence awareness for more effective connections.

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The speed and simplicity of Instant Messaging deliver big benefits to employees who need to:

  • Collaborate in teams or on projects
  • Support each other’s tasks routinely
  • Connect frequently, immediately
  • Act and react nimbly

For unified communication synergy, RGTS can integrate Instant Messaging with your company’s voice and email services across multiple platforms and devices — desk phones, smartphones, desk PCs, laptops, and tablets.

RGTS can also integrate Instant Messaging with popular meeting scheduling applications, such as Microsoft Outlook, making employees’ scheduling simpler, faster, and more successful.

RGTS closely monitors progress by the Internet Engineering Task Force to develop industry standards for Instant Messaging and Presence Protocol (IMPP). As these standards evolve and come to market, Presence technology becomes increasingly interoperable, versatile, and beneficial for RGTS’s clients.