ROCKSafe — Network Monitoring, Management & Remediation

ROCKSafe — Network Monitoring, Management & Remediation

Everything Possible To Make Sure Your Network Operates Safely, Continuously

RGTS’s ROCKSafe Network Monitoring, Management & Remediation service provides remote 24/7/365 monitoring of your network, systems, and applications. It alerts RGTS network engineering staff to problems before they affect you.

In the event an alarm or threshold condition arises, you receive an automated alert from the RGTS Network Operations Center — typically after the engineering staff has already begun to fix the underlying problem.

ROCKSafe also provides exclusive access to RGTS’s Network Operations Center, scheduled preventive maintenance, monthly analysis reports, capacity planning meetings, and alerts to potential IT issues, along with assistance to resolve potential issues through several remediation capabilities.

Monthly network performance reports provide clear summary data and charts, as well as precise performance details.

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  • Remote monitoring, management, and safeguarding of your IT resources
  • Crisis avoidance through preventive IT maintenance
  • Consistent disciplined IT operation
  • Scheduled preventive maintenance
  • Monthly analysis reports
  • Assistance with capacity planning and problem remediation
  • Reduced risk of data loss, virus attacks, and security breaches
  • Safety continuity for rapidly expanding networks