IT Support

IT Support

RGTS engineers and technicians are available whenever needed to support clients on site and remotely with voice and IT network systems and services. 

RGTS assists many clients’ IT staff or technology coordinators, who handle certain technology administration tasks directly, such as setting up phone extensions, email accounts, and computer network access for new employees. RGTS also provides IT support for technology planning, security, disaster recovery planning, office computer set-ups, software updates, and hardware upgrades.

RGTS’s service terms are flexible — on monthly, hourly, project, or service-minimum bases — making it easy for you to get well-qualified technical help you’re confident of, on service terms tailored to your company’s particular needs. End-user training and support are included as part of all RGTS voice service solutions.

The depth of RGTS’s technical expertise, our three-decade track record of customer satisfaction, and our service flexibility combine to give you an exceptionally high comfort level when you need additional IT support. RGTS is a Microsoft Gold Certified Partner, and we maintain comparable certifications with numerous other technology companies. 

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  • Staff engineers and technicians with extensive expertise, experience, and certifications from numerous technology companies
  • Three continuous decades of telecom and IT expertise and premiere customer service, backed by a sound, strong corporate family
  • Independent and objective — not owned by or obligated to any telecom or IT equipment or software manufacturer, carrier, service provider, or vendor
  • Flexible service terms tailored to each client’s need — not product- or sales-driven
  • Competitive pricing